a) For cancellations made 14 working days or more before the course start date, charges will be made for any registration fees or other costs that may have been incurred on the booking of the course.
b) For cancellations made more than 7 working days, but less than 14 working days, before the course start date: 50% of the of course fee or £50 – £100 per delegates administration fee will be charged on the transfer to the next available date if booked on the day of the cancellation This decision is only at the managements discretion and dependant on the situation. If the course is cancelled for a 3rd time the FULL AMOUNT will stand.
c) For cancellations made less than 7 working days before the course start date or non-arrival: The Full fee will still be payable.
5) PRS H&S Training reserves the right at its absolute discretion, and without liability to cancel, alter or re-arrange courses for any reasons including a lack of attendees; in which event attendees will be transferred to another course date.
6) PRS H&S Training reserve the right to remove any attendee(s) from the training course at any time, if there is evidence of serious misconduct (including alcohol or drug mis-use), or for reasons of safety or otherwise. Full payment will still be applicable.
7) All fees quoted will be subject to the normal rate of VAT at the time of invoicing.
8) All certificates will be scanned and kept on PRS H&S Training server files for a maximum of 2 years. All original certificates will be sent out on a Proof of Postage basis. PRS H&S Training will not accept responsibility for any item lost by Royal Mail. Any replacement certificates will be charged at cost plus postage. Recorded Delivery is available at an additional cost subject to weight of postage.